Overview:
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This position earns a competitive salary of $32,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Answers incoming phone calls; checks branch’s voicemail.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance