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Contact Center Agent at Cenomi Centers

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Conflict resolution, Communication, Active listening, Problem analysis, Interpersonal skills, Retail operations, English proficiency, Arabic proficiency, Contact center telephony, Customer quality delivery

Industry

Retail

Description

Strong knowledge of retail development and operations products and services Knowledge of customer service standards and customer quality delivery standards Strong conflict resolution/management skills Strong communication, listening, problem analysis and interpersonal skills Proficiency in English and Arabic required Knowledge of customer service principles and practices Knowledge of contact center telephony and technology

Responsibilities

The agent will provide high-quality customer service while adhering to operational standards. They are responsible for resolving customer conflicts and managing inquiries through contact center technology.