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Contact Center Process Associate at Capgemini Portugal

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Analysis, Data Analysis, Business Requirements, Stakeholder Engagement, Domain Knowledge, Elicitation, Systems Analysis, Research

Industry

IT Services and IT Consulting

Description

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Responsibilities

The Contact Center Process Associate performs analysis of processes, systems, data, and business information. They build up domain knowledge to support the development of target processes and business requirements.