Contact Center Rep II, Everyday Banking

at  TD Bank

WE’RE PROUD TO WORK WITH A GROUP OF DIVERSE COLLEAGUES. IF YOU HAVE RELEVANT EXPERIENCE THAT ISN’T MENTIONED BELOW, TELL US ABOUT IT IN YOUR RESUME OR COVER LETTER.

• High School Diploma or equivalent
• Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
• Flexibility, resiliency, and a positive attitude when responding to challenging situations.
• Ability to work both independently and as part of a team.
• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.

WE’RE PROUD TO WORK WITH A GROUP OF DIVERSE COLLEAGUES. IF YOU HAVE RELEVANT EXPERIENCE THAT ISN’T MENTIONED BELOW, TELL US ABOUT IT IN YOUR RESUME OR COVER LETTER.

• High School Diploma or equivalent
• If role is Bilingual – please manually add Bilingual (French & English)
• Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
• Flexibility, resiliency, and a positive attitude when responding to challenging situations.
• Ability to work both independently and as part of a team.
• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.

WE’RE PROUD TO WORK WITH A GROUP OF DIVERSE COLLEAGUES. IF YOU HAVE RELEVANT EXPERIENCE THAT ISN’T MENTIONED BELOW, TELL US ABOUT IT IN YOUR RESUME OR COVER LETTER.

• High School Diploma or equivalent
• If role is Bilingual – please manually add Bilingual (French & English)
• Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
• Flexibility, resiliency, and a positive attitude when responding to challenging situations.
• Ability to work both independently and as part of a team.
• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.

Please refer the Job description for details