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Contact Center Representative ($1,000 Hiring Bonus) at ALOHA PACIFIC FEDERAL CREDIT UNION

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

23.98

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Principles, Teller Services, Member Services, Call Center Operations, Clerical Processes, Administration

Industry

Financial Services

Description

$1,000 HIRING BONUS JOB SUMMARY Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures. QUALIFICATIONS EDUCATION AND/OR EXPERIENCE * One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience * Knowledge of and experience with customer service principles and practices * Administration and clerical processes * Six (6) months or more in a call center environment highly preferred Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Responsibilities

This role involves performing call center responsibilities, including both teller services and member services for members contacting via phone, adhering to quality service objectives and credit union policies.