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Contact Center Representative ($1,000 Hiring Bonus): HI Remote at ALOHA PACIFIC FEDERAL CREDIT UNION
Honolulu, Hawaii, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

23.98

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Call Center Operations, Teller Services, Member Services, Clerical Processes, Administrative Skills

Industry

Financial Services

Description
$1,000 HIRING BONUS JOB SUMMARY Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures. QUALIFICATIONS EDUCATION AND/OR EXPERIENCE * One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience * Knowledge of and experience with customer service principles and practices * Administration and clerical processes * Six (6) months or more in a call center environment highly preferred Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
Responsibilities
Perform call center duties including teller and member services for phone-in members. Ensure all activities align with quality service objectives and credit union policies.