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Contact Center Senior Associate at Capgemini Portugal

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Analysis, Business Requirements, Stakeholder Engagement, Data Analysis, Domain Knowledge, Elicitation, Systems Analysis, Research

Industry

IT Services and IT Consulting

Description

Contact Center Process Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Responsibilities

The Contact Center Senior Associate performs analysis of processes, systems, data, and business information. They build up domain knowledge and derive target processes and business requirements for current and future solutions.