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Contact Center Senior Associate at Capgemini Portugal

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Process Elicitation, Data Analysis, Domain Knowledge, Stakeholder Management

Industry

IT Services and IT Consulting

Description

Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Responsibilities

The Contact Center Senior Associate will analyze processes, systems, data, and business information. They will also build domain knowledge to support the client's vision and strategy.