Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we’re not just selling cars; we’re creating exceptional experiences for our customers.
Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
We are looking for an Inbound and Outbound advisors to join our team at our contact centre located in Redditch. Previous contact centre experience not required (although would be beneficial) Full training will be provided. Customer service experience is preferred.
This role is working Monday to Friday on one of the following shift patterns- Monday to Friday 8am to 5pm or Monday to Friday 08:30am to 17:30pm. OTE is £25,369

• Receiving/making telephone calls
• Secure bookings for service, MOT and/or repairs
• Be knowledgeable about the services available
• Maximise every upsell opportunity
• Deliver the very highest levels of customer service