Log in to Y-Axis Job Site

Log in with

Don't have an account? Create an account

Need some help?
Talk to us at +91 7670800001

Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Contact Centre Consultant - Inbound, CBS - Retail Callback MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Query Resolution, Client Relationship Management, Product Knowledge, Communication Skills

Industry

Banking

Description

Manage and resolve client queries/issues as the primary layer of customer contact. This includes resolving the queries/direct unresolved queries to the appropriate group. For this role, it is required to have a broad understanding of all the products/services portfolio of the organization to aid in responding to queries

Responsibilities

Manage and resolve client queries as the primary point of contact. Direct unresolved issues to the appropriate internal groups to ensure resolution.