Essential qualifications:

• National Police check
• Working with children chec

To provide support to our group of Caravan Parks, Holiday Parks and Wellness Centres across Victoria.
We currently have opportunities for both full and part time roles. The role will attract representatives who have flexible availability to work weekdays, and weekends. This is a fully remote work from home position.

The role responsibilities will include:

• Inbound and outbound guest communication through phone, email, SMS and live chat
• Provide excellent customer service, by responding to guests’ needs or concerns and ensure the quality of service meets agreed customer experience standards
• Engaging with guests, promoting and up-selling our services
• Supporting our Caravan Parks, Holiday Parks, Wellness Centres with securing and managing bookings.
• Responsible for conversion of online enquires to sales
• Develop positive relationships with guests to provide a great guest experience

The ideal candidate will have:

• Strong attention to detail
• Experience in guest facing roles
• Excellent verbal communication skills
• Proficient use of computers and IT systems
• Solution focused

Essential qualifications:

• National Police check
• Working with children check