Contact Centre Marketer Sales and Service-1 at FirstRand Bank India

Bellville, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Problem Solving, Analytical Skills, Negotiation Skills, Communication Skills, Teamwork, Digital Sales, Asset Based Finance, Financial Statements, Performance Improvement, Operational Excellence, Governance Compliance, Cost Efficiency, Self-Motivation, Inclusivity

Industry

Banking

Description

Job Description To increase new profitable business production and the conversion of approved applications, as well as accurately and promptly validate and conclude transmission of deals Hello Future Contact Centre Marketer Sales and Service Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. About The Role As a Contact Centre Marketer Sales and Service, you’ll be part of a team of self-motivated, high achieving sales professionals and you’ll drive WesBank Asset Based Finance full product offering to new customers in the Eastern Cape region. Successful candidate will be based in Willowbridge (Cape Town). Are you someone who can: Contribute to cost efficiencies through responsible utilization of work-related resources Contribute to teamwork and inclusivity within own team Identify and utilise opportunities to assess and improve own performance Uses technical know-how to identify, solve and escalate problems Executes the sales administration process according to prescribed processes and standards Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation Ensure operational excellence through the delivery of work processes according to defined quality standards Delivers customer service through adherence to quality service standards Provides exceptional customer service when interacting with internal and external customers Delivers on sales objectives to increase profitable business You will be an ideal candidate if you: NQF5 minimum qualification (Diploma/ Degree will be an advantage) 3+ years experience in banking (commercial/ retail) Marketing and Sales experience Experience in Digital sales environment Knowledge and understanding of asset base finance Strong track record as highly performing sales individual Generally motivated for Sales targets You will have access to: Opportunities to network and collaborate A challenging working environment Opportunities to innovate We can be a match if you are: Good understanding of asset based finance (ABF) General knowledge of financial statements Target/ Sales driven Requires expert negotiation and communication skills, both written and verbal Requires solid problem-solving skills. Analytical skills are required to determine client business needs and requirements. Ability to remain calm under various levels of pressure. Ability to show established track record. Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally) Are you interested to take the step? We look forward to engaging with you further. Apply now! Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/11/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Responsibilities

The role involves increasing new profitable business production and converting approved applications while ensuring accurate and prompt deal transmission. The successful candidate will also deliver exceptional customer service and comply with relevant governance requirements.