Contact Supervisor at Swan Family Centres Limited
Cardiff, Wales, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

12.21

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Children, Childcare, Communication Skills, Young People, Access

Industry

Hospital/Health Care

Description

An amazing opportunity has arisen with Swan Family, for a Contact Supervisor to work in one of our two Cardiff Children and Family Contact Centres. We currently have sessional positions. One centre in the East of Cardiff one in the West.
40 hours per week. Monday - Friday 9am - 6pm with a 60 minute unpaid break.
The successful candidate’s will be joining a very dynamic team delivering a crucial service to families.
In this challenging but highly rewarding role, you will be responsible for co-ordinating and supervising family time between children and their birth families at contact centres and also out and about within the community.

Duties and Responsibilities:

  • You will complete a detailed recording of the observations you made during these sessions and will liaise with social workers, escalating any concerns, as required.
  • You will be joining a child focussed, creative and supportive team, with a strong emphasis upon being a good corporate parent.
  • Transport and escort children and young people.
  • Observe and supervise contact between children, young persons and parents, including other family members.
  • Risk managing and intervening as necessary to safeguard children.
  • You will have good report writing skills to factually describe observations within the contact session within the agreed time scale.
  • To attend and participate in planning meetings or reviews, as required.
  • To follow safeguarding procedures of Swan Family and its clients at all times.
  • To report any safeguarding concerns promptly
  • To attend supervision and training courses in relation to the tasks, as required.

ESSENTIAL REQUIREMENTS:

  • NVQ level 3 in children and young people workforce or related fields integral
  • A current DBS for working with adults and children - we can assist you

DESIRABLE REQUIREMENTS:

  • A driving licence and access to a car is desirable but not essential
    We are looking for contact supervisors who are able to understand the importance of child-centred services that make a difference to the families we work with. As well as this it is important that candidates are empathetic, have good communication skills and are non-judgemental in their practices. This role is ideal for social work students of those looking to pursue a career in social care.
    Job Types: Full-time, Permanent
    Pay: £12.21 per hour

Application question(s):

  • To be considered for this role you must have a level 3 or equivalent in Childcare. Can you confirm that you have this.
  • Do you have a current DBS on the update service?
  • Do you drive and have access to your own car?

Work Location: In person
Reference ID: Cardif

Responsibilities
  • You will complete a detailed recording of the observations you made during these sessions and will liaise with social workers, escalating any concerns, as required.
  • You will be joining a child focussed, creative and supportive team, with a strong emphasis upon being a good corporate parent.
  • Transport and escort children and young people.
  • Observe and supervise contact between children, young persons and parents, including other family members.
  • Risk managing and intervening as necessary to safeguard children.
  • You will have good report writing skills to factually describe observations within the contact session within the agreed time scale.
  • To attend and participate in planning meetings or reviews, as required.
  • To follow safeguarding procedures of Swan Family and its clients at all times.
  • To report any safeguarding concerns promptly
  • To attend supervision and training courses in relation to the tasks, as required
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