Content and Social Manager at Pallet

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Creation, Social Media Management, Storytelling, Video Production, Cross-Functional Collaboration, Performance Measurement, Creative Writing, Engagement Strategies, Brand Building, Narrative Development, Audience Engagement, Content Distribution, Strategic Thinking, Industry Insights, Media Production, Public Relations

Industry

technology;Information and Internet

Description

About Pallet Pallet is building AI Agents to transform logistics — a $12 trillion global industry that still runs on spreadsheets, email, and manual workflows. We’re automating the logistics back office, from scheduling shipments and setting appointments to reconciling invoices and managing loads. We’ve raised $50M from top-tier investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures, and in under two years we’ve achieved 700% revenue growth. Our flagship platform provides end-to-end visibility and control for logistics operators, while our newest product, CoPallet, introduces AI Agents that understand and execute requests in real time and integrate directly with customer systems. As logistics providers increasingly turn to generative AI to drive efficiency, Pallet is leading the way — with deep industry expertise, cutting-edge AI capabilities, and momentum toward building the next $10B+ company in logistics. Join us to work alongside leaders from Google, DoorDash, YC, and more, and help shape the future of logistics tech. Location: This is an in-office role based in our San Francisco office (5-minute walk from Montgomery BART). You could be a Content & Social Manager anywhere — why Pallet? Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in under 2 years) Help transform a massive, traditional industry and scale a company toward a $10B+ outcome Own a highly visible function at a company becoming the face of AI in logistics About the Opportunity We’re hiring a Content & Social Manager to make Pallet impossible to ignore. This role exists to build engagement, awareness, and narrative leadership through world-class content and social distribution. You’ll own how Pallet shows up publicly — across social channels, video, and written content — and help turn our executives, operators, and customers into a true media engine for the company. This is a creative, high-ownership role for someone who understands how ideas spread, how LinkedIn works, and how to build momentum through taste, storytelling, and execution. Why This Role Is Different You’ll be building one of the first true B2B media engines in logistics You’ll have direct access to executives, customers, and real industry stories You’ll combine creative work with strategic ownership and real distribution Your work will shape how an entire industry understands AI in logistics How You’ll Make an Impact Own Pallet’s social presence: Run Pallet’s social accounts and editorial calendar; publish consistently from the Pallet handle in partnership with leadership and the broader team. Turn ideas into engagement: Transform internal ideas, customer wins, and industry insights into content people actually want to engage with. Run Supply Chain Insiders: Own production and distribution of Pallet’s video interview series — coordinate guests, shape narratives, and turn long-form interviews into weeks of high-impact social content. Create high-taste content: Produce written, visual, and video content that positions Pallet as the category leader in AI for logistics. Collaborate cross-functionally: Work closely with marketing, sales, leadership, and customers to surface and tell the best stories. Obsess over performance: Experiment, iterate, and double down on what works — measuring success by reach, engagement, and conversation, not just output. Preferred Experience Strong creative taste across social, writing, and video Proven track record of building a media presence (company brand or personal brand) Deep understanding of how content spreads on LinkedIn Comfort working directly with executives and shaping their public voice High ownership, strong judgment, and a bias toward action Our Benefits 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️‍🩹 Short-Term Disability Coverage 💸 Competitive salary and equity 🪜 401(k) option 📚 Yearly learning & development stipend 🚌 Commuter benefits (Bay Area) 🚘 Uber ride stipend for late office nights 🏡 Remote office home stipend 🍔 Daily catered lunches via Sharebite (every meal donated to someone in need) ✈️ Onboarding trip to San Francisco HQ for remote employees 🥤 Monthly happy hours 🎉 Annual company offsites (last one in Palm Springs 🌴) Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Content & Social Manager will own Pallet's social presence and create engaging content that drives awareness and narrative leadership. This includes managing social accounts, producing video content, and collaborating with various teams to tell compelling stories.