Content Authoring Specialist at Gallagher

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Management Systems, SharePoint, Sitecore, Power Automate, Power Apps, Power BI, HTML, CSS, Web Publishing Strategy, Content Authoring, Stakeholder Management, User Experience Design, Content Governance, Content Migration, Digital Strategy, Analytics Tools

Industry

Insurance

Description

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Gallagher Center of Excellence (GCOE) is seeking to hire a Senior Content Management Specialist for the GCOE Business Enablement vertical. In this role, you will be responsible for leading and executing web publishing strategies and managing the administration of external and internal digital channels using our content management systems (CMS) and SharePoint. You will oversee content updates, ensuring the smooth and efficient transition and delivery of various shared services functions to internal stakeholders while driving content accuracy and consistency. Additionally, you will foster a culture of collaboration, continuous improvement, and customer focus within the shared services team. This role involves close interaction with teams located in Rolling Meadows, Chicago, and other global locations. The ideal candidate will also have exposure to advanced HTML/CSS and expertise in SharePoint, Power Automate, Power Apps, and Power BI. How you'll make an impact Responsibilities Lead and implement web publishing strategies and manage the administration of external and internal digital channels using the company’s Content Management System (CMS). Provide guidance on content strategy and user experience within product teams to ensure alignment with business goals. Manage and publish content across multiple corporate websites ensuring consistent, relevant, and timely execution. Own content authoring templates to ensure content web display, reuse, performance, and measurement best practices are in place. Partner with marketing content owners to prepare content plans and update content on websites. Understands and addresses customer needs. Strives to improve the user experience for content administrators and users. Design mockups for proposed changes or new functionality to improve website features and usability. Collaborate with the technical delivery team to manage new features and updates to the CMS. Manages multiple tasks and projects simultaneously. Prioritizes work to meet deadlines and ensures timely execution. Lead content migration projects, including site planning, creation, and ongoing updates or enhancements. Utilize Power Automate (Flow), Power Apps, and Power BI to develop workflows, custom forms, and dashboards that enhance operational efficiency. Stakeholder Management: Build strong relationships with stakeholders and address their needs effectively. Act as the primary contact for content initiatives, providing updates and managing expectations. Communicate technical concepts clearly to non-technical audiences. Foster collaboration across global teams to ensure alignment on goals. About you Qualifications Preferred Degree: Bachelor's degree in computer science, Information Technology, or related fields. Certificate(s)/Special Training: Basic HTML/CSS Or CMS knowledge 7+ years of digital content management or related experience. Knowledge, Skills and Ability: SharePoint Content Management (Internal Platform) Manage the creation, design, and maintenance of SharePoint sites, pages, document libraries, lists, and team spaces. Ensure content governance policies, taxonomies, and metadata tagging are applied consistently. Oversee content lifecycle (draft, approval, publishing, archiving) and version control across departments. Train and support internal teams on SharePoint best practices and standards for content contribution. Manage user permissions and security to ensure appropriate access and confidentiality. Experience with Power Automate (Flow), Power Apps, and Power BI for creating workflows, custom forms, and dashboards. Sitecore Content Management (External Platform) Manage and publish web content on the company’s public-facing websites using Sitecore CMS. Work closely with marketing, communications, and design teams to ensure branding, tone, and messaging consistency. Monitor web content performance using analytics tools and recommend improvements for engagement and reach. Support localization and multilingual content publishing strategies as needed. Additional Information Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve: Medical Insurance and Parental Medical Insurance Accidental Insurance and Life Insurance Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme Flexi Benefits Plan – Tax Savings Plans Educational expense reimbursement Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day Other benefits include: Employee Wellness Programs Training programs And more.. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

Responsibilities

Lead and execute web publishing strategies across internal and external digital channels using CMS and SharePoint. Manage content authoring templates, collaborate with marketing teams, and develop operational workflows using the Power Platform.