Content Coordinator at HM Group

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Coordination, CRM Management, Copy Editing, Proofreading, Marketing Automation, Content Quality Management, Linguistic Skills, Creative Software Proficiency, Office Software Proficiency, English Fluency

Industry

Retail

Description

Company Description H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Job Description WHAT YOU’LL DO Content Coordination (CRM & Channels) Coordinate content for CRM channels (Email, Push and when applicable SMS and Whatsapp) and, when applicable, local own social channels and marketplaces For locally planned CRM communication (Email, Push and when applicable SMS and Whatsapp); setup content in Marketing automation tool according to defined plan, based on existing content blocks Copy & Content Quality Management Coordinate copy for marketing content, including writing and/or ordering tactical copy, ordering translation of copy as well as validating copy translation cross channel, when applicable Approve and review content adaptions across channels, when applicable WHO YOU’LL WORK WITH This role will be reporting to Marketing Manager Qualifications WHO YOU ARE Education Degree in Marketing, Communication, or related field (or equivalent experience) Skills Highly structured, with ability to manage many parallel tasks Strong linguistic skills Proficiency in creative and office software tools Fluent in English and at least one local language (in multi language Sales markets at least two local languages is preferred) Experience Minimum 3 years’ experience in content management, as well as copy editing and proofreading (preferably within fashion industry) Experience managing content for media platforms Additional Information WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you’re encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, paid leave programs, and paid time off, including a community day to serve your local community JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Responsibilities

Coordinate content for CRM channels including Email, Push, SMS, and Whatsapp using marketing automation tools. Manage copy quality, including writing tactical copy and validating translations across various channels.