People at Apple don’t just build products - they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! The Apple Media Services Engineering group is looking for a Senior Manager committed to lead our Site Reliability Engineering (SRE) team dedicated to our Content Delivery Network at Apple. Whether you’re thinking Site or Service, this SRE organization has ownership of it all. We’re as actively involved in communicating with third party CDN vendors as well as working very closely with our own CDN. This goes from the CDN evolution and overall availability, reliability and scalability. Our SREs are experts on CDN technologies and how to use them in the Apple eco system.

DESCRIPTION

As the Senior Manager you will shape the future of the Content Delivery Network (CDN) SRE team by being both a customer centric and engineering minded leader. You will be responsible for the quality of the customer experience as well as the development of new solutions to onboard and support all Apple internal CDN customers. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus. Responsibilities will include: Building software and systems to manage services and applications through automation Deployment support and monitoring of existing and new products and configurations Measurement and optimization of service performance Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow’s problems, not just today’s

MINIMUM QUALIFICATIONS

• 10 years of CDN engineering experience
• 5 years of software engineering management experience
• Bachelor of Science in relevant engineering disciplines

PREFERRED QUALIFICATIONS

• Track record of building and running high-performance teams
• Advanced experience with programming and/or scripting languages (Golang, Python, Java, bash)
• Experience with DevOps tools, processes, and culture
• Strong knowledge in CDN technologies and troubleshooting tools
• Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable
• Able to write clear and consumable documentation
• Strong communication skills and ability to work optimally across multiple business and technical teams
• Demonstrated ability to deliver results on time with high quality
• Extensive experience leading customer facing systems in a high uptime 24/7 environment
• Passionate about leading a global 24/7 engineering organization
• A consistent track record of automation
• Lifelong learner who fosters diversity of thought in their approach to management

Please refer the Job description for details