Content Design Lead at Wise

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

17500.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Design, Cross-Functional Collaboration, Customer Experience, Empathy, Design Strategy, Team Leadership, Content Quality, Complex Problem Solving, User Experience, Influence, Creativity, Intuitive Design, Stakeholder Management, Product Development, Communication, Community Collaboration

Industry

Financial Services

Description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description Salary Ranges: 13,250 ~ 17,500 How do you collaborate in a human-centred way to ship work you’re truly proud of? These are just a few of the challenges a Content Design Lead will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders. What you’ll be doing You’ll work with the cross-functional teams that make up Spend — a squad that’s responsible for delivering a best in class multi-currency card spending experience that’s as cheap, easy and safe as possible. In this pivotal role, you’ll get to solve complex design challenges in both the digital and physical worlds — and help make the Wise card experience even better for millions of customers. You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise. Here’s how you’ll contribute Get to know our customers, building empathy and a deep understanding of their needs Contribute to the strategy and direction of existing products and features Drive the customer experience of new products and feature launches Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad Work with designers from other squads to build a single, seamless experience for customers Build a content design team within the Spend squad This role will give you the opportunity to Support and grow a talented design team Deliver impact and ship work you’re proud of Be hands on, leading through the work and setting the bar Elevate content quality — defining what good looks like in the squad, then helping deliver it Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money Qualifications About you: Accomplished Content Design Lead with extensive experience shipping world-class consumer products A trusted partner, skilled at building cross-functional relationships with peers and the wider business Comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment Have an eye for quality. You know how to deliver quality, and how to support others to do the same Influential, inspiring, and able to work with others in a culture that values autonomy and empowerment Highly empathetic, both to customers and the people you work with Heads up, this probably isn’t for you if: Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram. Compensation: SGD13250 - SGD17500 - monthly

Responsibilities

The Content Design Lead will work with cross-functional teams to enhance the multi-currency card spending experience and solve complex design challenges. They will also build a content design team within the Spend squad and contribute to the strategy of existing products.