JOB SUMMARY

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Are you highly skilled in writing clear, concise content for online audiences?
We’re looking for someone to write content for our digital services, using plain English to make complex processes and information easy to understand. The role involves creating and improving content across the end-to-end journey of a service, to help create a seamless and consistent experience for our users.
Content designers use straightforward language and design to help people get the information they need, in the way they need it. They make sure it’s easy to find, use and understand. They use research and data to make the right content decisions, and make sure content is accessible and consistent with Companies House and GOV.UK standards.
It’s an exciting time to join Companies House as we deliver digital transformation and legislative reform. The services we design are used by millions of people and are critical for the UK economy. As an organisation we are committed to making them as user friendly and inclusive as possible.
Watch this video to find out more about working in Digital at Companies House
Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work

Please note:

• Companies House cannot offer Visa sponsorship to candidates through this campaign
• We’re able to consider both full-time and part-time hours for this role for the successful candidates (part-time would be a minimum of 30 hours over 4 or 5 days)

JOB DESCRIPTION

As a Content Designer, you will:

• write clear, informative content for our digital services
• collaborate with user researchers to understand user needs, and create content that meets those needs
• iterate content according to user feedback and analytics
• collaborate with interaction designers to design digital services that are as effective and accessible as possible for users
• use the GDS style guide (https://www.gov.uk/guidance/style-guide/a-to-z-of-gov-uk-style) and the GDS Design System (https://design-system.service.gov.uk/) to create high-quality content
• build relationships across Companies House to understand business needs and processes
• communicate with stakeholders to present content design solutions and advocate for user needs
• work with the wider project team to ensure that services meet the GDS Service Standard (https://www.gov.uk/service-manual/service-standard)
• be able to accept and act on constructive criticism of your work, and review other people’s work
• make effective decisions and recognise when to ask for further guidance and support
• apply agile methodologies to all aspects of your work
• work on a range of prototypes, including HTML (training will be provided if needed)

Digital