DESCRIPTION:

Job Requisition ID: 38661
What will your typical day look like?
We need a talented content champion to join a high performing team that has always been ahead of the curve when it comes to content and knowledge. So, while the world might be changing around us thanks to AI, we’ve been changing too. We pioneered content design and content strategy, and now we are pioneering content architecture, AEO strategy, conversational design and more.
You’ll be passionate about the importance of content and knowledge in every organisation, able to define clear strategic direction when faced with ambiguity and have excellent stakeholder management skills in a corporate environment.
About the team
Creativity is encouraged; innovation is expected.
At Deloitte Digital, we are all responsible for challenging the status quo and bringing innovative and differentiated thinking to everything we do. In this role, you’ll be joining a team that creatively works through complex issues to win business and deliver results for clients.
Enough about us, let’s talk about you.
We look for many different skills and abilities, and also how you can enhance Deloitte Digital and our culture. So, even if you don’t think you quite tick all the boxes, we’d still love to hear from you!
You’re passionate about content and knowledge. You know it is more than just filling boxes on websites – it’s a strategic asset, not a nice-to-have.
Excellent communicator. You’re able to explain concepts in clear and simple terms, with demonstrated writing and editing skills. You regularly present your ideas and work to a variety of colleagues, stakeholders, clients and senior leadership for alignment and feedback.
Natural problem solver. You think critically and strategically, but deliver tactically, and enjoy coming up with simple, elegant solutions that everyone can move forward with.
Growth mindset. You are hungry to learn and evolve in all things. From design craft to process to industry and market trends and, of course, AI.
Collaborative. You are a strong cross-functional collaborator and relationship builder, with an understanding of how UX and content interact.

YOUR SKILLS AND EXPERIENCE:

Degree in communications, systems thinking, marketing or journalism
Experience with GenAI chat interfaces, agentic AI, Adobe AEM, Sitecore or marketing software
Enthusiasm to explore AI advancements and how it relates to content design as a discipline
Information and content architecture development
A focus on continuous improvement
Confidence in translating complex ideas into customer-facing solutions
Attention to detail combined with the ability to see the big picture to recommend the best approach
Experience conducting research
Experience experimenting with AI tools and an understanding of intent prompts
Understanding of conversation design and how it interfaces with NLU Chat experiences
Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package

Please refer the Job description for details