Content Designer II, Microsoft Collaborative Apps and Platform, Viva Engage at Microsoft

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Design, Storytelling, Collaboration, Information Architecture, User Experience, Accessibility, AI, Content Strategy, Terminology, Design Systems, Ethical Design, Communication, Intuitive Experiences, Inclusive Design, Language Expertise, Product Experiences

Industry

Software Development

Description

You’re a natural storyteller with expertise in writing and language. You recognize the value of clear communication and thrive on creating technology that helps people accomplish their goals. As a skilled Content Designer, you love to collaborate closely with others to ideate and craft intuitive experiences. You’re excited about advances in AI and comfortable navigating complexity and the evolving best practices of a rapidly changing field. We’re looking for a creative and tech-savvy Content Designer II to join the Collaborative Apps and Platform organization on the Viva Engage team. In this role, you’ll lead end-to-end content design and strategy across product experiences, including messaging frameworks, naming, content patterns, terminology, audits, information architecture, UI strings, and in-product guidance. You’ll contribute your language expertise to improving LLM outputs and evaluation frameworks. You’ll also contribute to design systems and help evolve our content standards to support a global, diverse user base. Throughout your product-making, you’ll partner closely with designers, PMs, researchers, engineers, and applied and data scientists to shape intuitive, inclusive, and scalable experiences. Our team brings warmth, humanity, and clarity to the conversation we have with millions of customers through our product experiences. We drive ethical design choices and build technical capabilities with a special focus on accessibility, privacy, security, and responsible AI. Content Designers are the voice of Microsoft products. If you’re passionate about designing with words and about creating powerful yet effortless experiences to help customers achieve more, we’d love to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Lead end-to-end content design and strategy across product experiences, including messaging frameworks and in-product guidance. Collaborate closely with designers, PMs, researchers, engineers, and data scientists to shape intuitive and inclusive experiences.