Content Lifecycle Manager at Dstl
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 26

Salary

50000.0

Posted On

01 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Advertising, Marketing & PR

Description

About the job


Salary - £50,066 - £56,000LocationDstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6ADAt Dstl, our vision is to have a modern way of working efficiently, accommodating and enabling our people to create, collaborate and deliver.To do this successfully in this job will require attendance at a Dstl location; Government Departments including wider MoD or Delivery and Mission Partner’s premises for 60% of your working time.

Where business needs allow, and with the agreement of your line manager, there may be the option for a combination of workplace and home-based working. This is a non-contractual arrangement.About the jobDo you enjoy bringing people together to solve complex organisational challenges? We're looking for a strategic and influential leader to transform how Operations captures, manages and shares knowledge across the organisation.Working with technical teams, service owners and senior stakeholders, you will drive the adoption of consistent ways of working, improve customer journeys and shape a modern self-service experience.This is an opportunity to lead change in a complex environment, turning technical information into clear, accessible guidance that enables better services, improved efficiency and a more connected Operations communityDstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

Job descriptionIn this role you will create, manage and maintain the Operations content platform, you will create work packages and plan activities that enable groups of multi-discipline, highly technical teams to contribute to the creation of Operations content and meet Operations business goals.You will provide technical leadership and advice on service management and content writing standard methodologies.

  • Person specificationWe are looking for someone who has experience producing customer focused content in a technical environment within a large and complex organisation. You will have experience using evaluation and insight to drive real change and continuous improvement.You will also have experience of creating, managing and maintaining knowledge banks and data flow tools within a CRM system.

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Responsibilities

About the job


Salary - £50,066 - £56,000LocationDstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6ADAt Dstl, our vision is to have a modern way of working efficiently, accommodating and enabling our people to create, collaborate and deliver.To do this successfully in this job will require attendance at a Dstl location; Government Departments including wider MoD or Delivery and Mission Partner’s premises for 60% of your working time.

Where business needs allow, and with the agreement of your line manager, there may be the option for a combination of workplace and home-based working. This is a non-contractual arrangement.About the jobDo you enjoy bringing people together to solve complex organisational challenges? We're looking for a strategic and influential leader to transform how Operations captures, manages and shares knowledge across the organisation.Working with technical teams, service owners and senior stakeholders, you will drive the adoption of consistent ways of working, improve customer journeys and shape a modern self-service experience.This is an opportunity to lead change in a complex environment, turning technical information into clear, accessible guidance that enables better services, improved efficiency and a more connected Operations communityDstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

Job descriptionIn this role you will create, manage and maintain the Operations content platform, you will create work packages and plan activities that enable groups of multi-discipline, highly technical teams to contribute to the creation of Operations content and meet Operations business goals.You will provide technical leadership and advice on service management and content writing standard methodologies.

  • Person specificationWe are looking for someone who has experience producing customer focused content in a technical environment within a large and complex organisation. You will have experience using evaluation and insight to drive real change and continuous improvement.You will also have experience of creating, managing and maintaining knowledge banks and data flow tools within a CRM system.
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