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Content Moderator - Dutch - Lisbon at JUJUR

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Fluency, Content Moderation, E-commerce Knowledge, Communication Skills, Decision Making, Customer Service, Policy Compliance

Industry

Business Consulting and Services

Description

Position: Content Moderator Location: Lisbon, Portugal Work model: on-site Employment type: Full-time (6 month contract) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Maintained strong knowledge and enthusiasm for leading e-commerce products, services, and industry standards Reviewed content in line with established service level agreements (SLAs) and quality benchmarks Ensured uploaded content complied with platform policies, legal standards, and safety guidelines Adapted to policy updates, schedule changes, and followed standard operating procedures with consistency Identified and escalated issues through proper internal channels, adhering to company protocols. REQUIREMENTS: Native/fluent in Dutch both verbal and written. Fluent in English (minimum B2 level) Excellent moderation abilities with clear verbal and written communication, sound judgment, and local market insight Solid understanding of e-commerce platforms and industry practices Able to manage high workloads and maintain performance during peak promotional periods Ability to work in shift rotation (Monday - Sunday, 24/7) Strong customer service skills with empathy, effective communication, and balanced decision-making. BENEFITS: Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance And many more!!!

Responsibilities

Review and moderate e-commerce content to ensure compliance with platform policies, legal standards, and safety guidelines. Identify and escalate issues through internal channels while adhering to established service level agreements.