Content Moderator/Fraud at Teksystems Global Services LLC

Boulder City, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

24.5

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Content Moderation, Fraud Analysis, Ticket Resolution, AI Tools, Computer Literacy, Multitasking, Technical Support, Problem Solving, Troubleshooting, Escalation, Call Center, Customer Support

Industry

IT Services and IT Consulting

Description

Content Moderator (On-site) 📍 Location: Las Vegas, Nevada, 89120 🏢 Workplace Type: On-site ⏳ Placement Type: Contract to Hire (6 months) 💵 Pay Rate: $22.00/hour (up to $24.50/hour with a bachelor's degree) 🕒 Hours: 8:30 AM – 5:00 PM (flexibility preferred for future expansion to 7 AM – 7 PM or weekends) 🧠About the Role Seeking Content Moderators who thrive in tech-driven environments. This is not a traditional call center—our team handles content moderation, fraud investigation, ticketing, and omnichannel support using advanced AI tools. You’ll be part of a collaborative, family-oriented culture with strong career pathing into departments like marketing, product, and leadership. 🔍 Key Responsibilities Moderate user-generated content to ensure compliance with community guidelines. Investigate and report fraudulent activity using internal tools. Respond to customer tickets via phone, chat, email, and ticketing systems. Troubleshoot technical issues and identify root causes. Escalate critical issues appropriately and document actions taken. Interpret data and trends to recommend solutions. 🧰 Must-Have Skills 1+ year in customer service with experience in: Content moderation Fraud analysis & reporting Ticket resolution Experience using AI tools professionally Strong computer literacy and multitasking across systems Skills: admin, reception, troubleshoot, problem solve, technical support, fraud investigation, escalation, call center, customer support 🧪 Interview Process Review prep materials (links provided in application) Online assessment (70% pass required) Virtual interview with HR Panel interview with Ops leadership Offer Job Type & Location This is a Contract to Hire position based out of Las Vegas, NV. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Las Vegas,NV. Application Deadline This position is anticipated to close on Nov 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

Moderate user-generated content to ensure compliance with community guidelines and investigate fraudulent activity. Respond to customer tickets and troubleshoot technical issues using internal tools.