Content Moderator at Gear Inc

Hà Nội, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Moderation, Community Guidelines Enforcement, Policy Analysis, Verbal Communication, Written Communication, B2 English Proficiency, Risk Management, Audit, Copyright Review, Social Media Analysis

Industry

Outsourcing and Offshoring Consulting

Description

The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material. Location: Tam Trinh, Tuong Mai, Hanoi Working hour: Operating hours: Monday through Sunday. Work in a maximum of 40 hours per week (5 shift/week with night shift required). Availability on weekends, holidays. Responsibilities Review all user-generated content on your platform, including text chats, images, videos, and comments. Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards. Manages content safety for short-video products to ensure compliance with legal standards. Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage. Manages and addresses inappropriate content reports, applies company policy. Coordinate with supervisors to deal with contents violating community guidelines and update operations standards Perform audit of contents received for sharing on social media uploads Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials Review and update content on popular social media platforms As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry. Key Skills and Experience Vocational Certificate or Higher in any field Enjoys spending time watching social media feed (is an advantage) Capable of withstanding potentially sensitive contents Strong verbal and written communication skills (B2 proficiency) New graduates are welcome to apply Able to start immediately is an advantage Why Join Gear Inc.? 1. Salary and Benefits Attractive salary; Attractive bonus, benefits and annual salary review; Premium Healthcare and Mental Health Care service for you, 100% covered by the company; Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world; Annual health check; Summer vacation; Paid leave (12 days/year). 2. Working Environment International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts; Free drinks (coffee, tea, etc.) Laptop/computer and other equipment is provided. Training and career development opportunities; Free in-house gym and game room for everyone. We love board games, video games, PS5;

Responsibilities

Review and moderate user-generated content across text, images, and videos to ensure compliance with community guidelines and legal standards. Identify and remove harmful material while managing reports and coordinating with supervisors to update operational standards.