Content Operations Assistant at CullenUS

Kew, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Studio Production, Digital Asset Management, Community Engagement, Product Styling, Pre-production Logistics, Project Management, Social Media Management, Lighting, Shoot Setup, Cataloguing, Communication, Organization

Industry

Retail Luxury Goods and Jewelry

Description

About the position: The Content Operations Assistant is a hybrid role responsible for supporting the Creative team across studio production, digital asset management, and community engagement. You will keep our in-house studio running smoothly, maintain efficient workflow systems, and foster authentic connections with our online community. Key responsibilities include: Maintain an organised and camera-ready studio floor. Provide hands-on studio support (shoot setup, lighting, product styling, and resetting sets). Manage pre-production logistics (polishing jewellery samples, booking talent/locations, sourcing props, and creating call sheets). Coordinate travel, accommodation, and documentation for on-location shoots. Tag, catalogue, and upload photo/video assets to the Digital Asset Management (DAM) system. Track project timelines, surface bottlenecks early, and ensure clean handoffs between photography, retouching, and merchandising. Monitor and respond to comments/messages across paid and organic social channels in the brand voice. What are we seeking? Hands-on production experience on set, with the ability to keep shoots on schedule is desirable Strong attention to detail and a passion for elegant product presentation. Understanding of creative studio workflows and confident managing digital files and project management tools. Highly organised, proactive, calm under pressure, and a collaborative team player. Clear communicator, open to feedback, and eager to learn. What we offer: Enjoy a supportive, Monday - Friday corporate culture in our beautiful, modern Kew office, with plenty of nearby parking options available. Fast-track your professional development and expand your horizons as we rapidly scale internationally. Free, confidential access to our Employee Assistance Program (EAP) for you and your family. Generous staff discounts on our fine jewellery, plus 20% off for your friends and family. An extra week of paid leave every year to support a charity close to your heart. We sponsor a child in need via Baptist World Aid for every full-time team member who joins us.

Responsibilities

Support the Creative team by managing studio production, digital asset organization, and pre-production logistics. Additionally, handle community engagement by monitoring and responding to social media interactions in the brand voice.