Content Operations Manager at Squint Opera

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

413000.0

Posted On

28 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Coordination, Digital Production, Technical Operations, Architectural Design, BIM, CAD, Data Management, Project Management, Team Leadership, Workflow Architecture, Data Governance, Communication, Negotiation, Organizational Skills, CG Methodologies, Real-Time Workflows, Automation

Industry

Design Services

Description

As the Content Operations Manager, you serve as the technical and strategic bridge between our high-profile clients and our production teams. You will lead the Data I/O and Content Coordination teams to ensure that massive, city-scale architectural datasets are validated, organized, and optimized for our creative departments. This is a role for a Workflow Architect Engineer: someone who can establish the systems, standards, and governance protocols required to maintain a reliable "Single Source of Truth" across the entire program. Operating at the intersection of production, technology, and creative, you act as the vital connective tissue between internal teams, client stakeholders, and external consultants. Your mission is to balance strategic data governance with operational excellence, ensuring that as the client’s design evolves, our production remains synchronized, accurate, and ready to support both high-end marketing outputs and the long-term evolution of the digital platform. The Projects This giga-project is a landmark destination city built around the philosophy of the “Power of Play,” integrating entertainment, sports, and culture at unprecedented scale within a livable urban environment. Spanning a wide range of districts and planned to support 500,000 residents, it brings together world-class attractions, major global events, and diversified leisure offerings while contributing to broader national transformation ambitions. This Next-Gen Visualisation programme supports this vision by establishing a scalable digital production ecosystem—including a continuously updatable Unreal Engine “Marketing Twin”—that enables consistent, high-quality storytelling across multiple stakeholders. This platform integrates asset governance, real-time workflows, and creative guidelines to ensure the digital representation of the city evolves in parallel with its physical development and can be used reliably by internal and external partners. Key Responsibilities Client Liaison & Data Strategy Act as the senior coordination point for all data-related queries, negotiations, and decisions. Act as the primary technical point of contact for the client regarding architectural assets (BIM, CAD, Rhino, etc.). Manage the Master Asset Release Schedule, ensuring internal production sprints align with the client’s design milestones. Translate complex architectural updates into actionable tasks for the production team, preventing "design lag." Interface with external consultants, client teams, and partner agencies to align expectations and processes. Lead onboarding and training activities related to data workflows and standards. Team Leadership & Operations Directly manage the Data I/O Technicians, and BIM Coordinators overseeing the secure ingestion, versioning, and archiving of all incoming client data. Lead the Content Coordinators to ensure assets are correctly tagged, distributed to the right departments, and tracked through the pipeline. Implement and maintain project management systems (e.g., ShotGrid, Jira, or BIM 360) to provide real-time visibility into asset status. Technical Oversight for Multi-Format Output Ensure the "Source of Truth" data is up-to-date so that production teams are always working on the latest design iteration. Oversee the optimization strategy, ensuring that heavy architectural data is properly prepared by the I/O team for real-time performance (e.g., Unreal Engine). Conduct "Pre-flight" audits on incoming data to identify potential geometry or metadata issues before they reach the artist's desk. Data Governance & Standards Enforce data governance models, standards. Enforce naming conventions, versioning protocols, and validation processes. Ensure compliance with agreed standards across internal teams and partner agencies. Lead the documentation effort around the operation and technical implementation of standards, data flow processes. Workflow Architecture & Coordination Design and maintain end-to-end data intake, validation, and release workflows. Coordinate the movement of complex data between architects, planners, artists, and technical teams. Support the creation of documentation, asset maps, and approval frameworks. Technical & Pipeline Contributor Partner with Pipeline Lead developer and Technical Director to ensure workflows are supported by automation and scalable tooling. Contribute to the engineering of data schema from and lead the data source end point. Identify opportunities for optimisation, automation, or integration within the Marketing Twin data ecosystem. Lead and support with implementation. Contribute to the evaluation QC and deployment of data management platforms. Leadership & Team Development Lead and mentor Data Coordinators, Data I/O Technicians, and related support roles. Define roles, responsibilities, and workflows for an expanding data operations function. Advocate for a culture of clarity, documentation, and operational excellence. Qualifications & Experience Extensive experience in data coordination, digital production, or technical operations within real-time, VFX, games, or visualisation workflows. Proven engineering driven design methodology around data driven automations workflows. Proven track record of managing large-scale or multi-stakeholder data ecosystems. Deep understanding of architectural design phases (RIBA/AIA stages) and the ability to navigate complex BIM/Revit structures. High-level understanding of CG methodologies, including PBR workflows, LOD (Level of Detail) management, and rendering pipelines. Data Management Software Proficiency: BIM 360, Procore, or similar AEC document controllers. General familiarity with 3ds Max, Unreal Engine, Rhino, or Revit. Strong understanding of file structures, version control, and production pipelines. Knowledge of USD framework. Excellent organisational, communication, and negotiation skills. Experience managing teams or leading cross-functional workflows. Experience in large-scale, international, or long-term programmes is highly desirable. Contract Type: 6 Month Fixed Term Contract Location: Riyadh Salary Pay Range ر.س336,000—ر.س413,000 SAR About Journey: Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage, and interact with the world. With studios in New York, London, Miami, and Dubai, we blend strategy, design, technology, and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands, and culture. Journey was formed in 2022 by visionary leaders who refuse to accept limits. United through the acquisitions of award-winning studios ICRAVE, Squint/Opera, 59, and VMI Studio, together, we form something new: a multidimensional design practice with unparalleled expertise across the physical, immersive, and digital realms. But we're so much more than a combination of acquisitions; we're a revolutionary framework of layered design capabilities akin to the layers of a technology stack for software companies. Like the best technology stacks, our framework continuously evolves to embrace new capabilities and creative possibilities with the future of the human experience at the forefront. This game-changing framework, the Journey Experience Stack, allows us to design for every touchpoint and create uncommonly cohesive brand universes, drawing on our collective expertise in interior design, lighting design, media design, interactive design, and content creation to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate, and cultural institutions. No other full-service studio practices multidimensional design or vertically integrates its experience capabilities with this level of sophistication. Whether we’re reimagining the hospital-patient relationship, creating the world’s most immersive entertainment venue, revolutionizing live theater, or crafting virtual twins that accelerate ideas’ passage from vision to reality, Journey’s work is pioneering the shift of how people perceive, engage, and interact with the world.

Responsibilities

The Content Operations Manager will act as a liaison between clients and production teams, ensuring architectural datasets are validated and optimized. They will lead teams to maintain data governance and operational excellence throughout the project lifecycle.