Content Quality Administrator (FTE 1 Year ) at Believe

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Music Industry Knowledge, Digital Music Platforms, Communication Skills, Organizational Skills, Reliability, Independence, Motivation, Curiosity, Team Spirit, Microsoft Office Proficiency, Attention to Detail, Customer Service, Research Skills, Problem Solving, Metadata Validation, Quality Assurance

Industry

Musicians

Description

Company Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe oCers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe Job Description As part of its Content Operations business, Believe Distribution's TuneCore Service is currently looking for a Content Quality Administrator of TuneCore for India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of Tunecore which includes: Validate digital music metadata content, in accordance with the rules outlined by iTunes and other international digital music stores (training will be given) Check and verify all metadata submitted by labels and artists Ensuring that the content is processed as soon as it is submitted by the labels/artists respecting the release date of the submitted releases Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while processing the releases Ensure proper coordination with the central team of Believe and Tunecore for the release validation process Ensure on time customer support for all the client in TC with relevant solutions following the SLA Research and find patterns to prevent unsanctioned activity. Investigate potential occurrences of unsanctioned activity and report to management. Provide reporting on customer and product issues. Report technical and communication issues in order to better service TuneCore artist Should be adaptable to working in 24*7 operations following a rostering system of rotational shifts. It would be a 5 day work week, however the shift and week offs would be basis the roster system only. In addition to it, Believe's TuneCore Service's mission is to offer cutting-edge distribution and publishing technologies, innovative artist tools and best-in-class services that empower artists, labels, and managers to reach worldwide audiences, maximize their music sales revenue and access the tools they need to grow and sustain their careers without surrendering their independence. Qualifications Bachelor's Degree Keen interest in music industry, new technologies, digital music platforms etc. Good communication skills Organized, reliable and independent. Motivated and curious, you know how to prioritize the work given. Team spirit Proficient using Microsoft Office Fluency in English is mandatory, both written and spoken Strong attention to detail Understand the importance of good customer service. Extensive music knowledge (US & International) and/or a willingness to keep up to date with current music. Additional Information Benefits @Believe: #Flexibility – Just punch in leaves, not intime and out time #Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc #Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture #Transperancy – engaged in secondary activity just disclose it to us #Sustainability – You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future. Disclaimer: Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies. Contract type: Fixed Term (Fixed Term)

Responsibilities

The Content Quality Administrator will validate digital music metadata content and ensure timely processing of submissions from labels and artists. They will also coordinate with central teams and provide customer support while investigating unsanctioned activities.