WHO WE ARE

Knots is on a mission to eliminate tedious manual work in Zendesk. Our no-code automation apps speed up ticket resolution, optimize workflows, and supercharge support teams with AI-powered efficiency. We move fast, build smart, and believe in making automation accessible for every business.
Content is a critical part of how we tell our story, engage with our audience, and grow our impact. That’s why we are looking for a Content & SEO Specialist who is not just great with words but also passionate about technology, automation, and data-driven marketing. If you can blend creativity with analytics, storytelling with SEO, and strategy with execution—this role is for you.

SOFT SKILLS:

✅ Proactive & Resourceful – able to figure things out independently, take ownership of tasks, and find solutions without step-by-step instructions.
✅ Detail-oriented – strong editing and proofreading skills.
✅ Self-starter – able to work independently and manage deadlines efficiently.
✅ Analytical mindset – ability to interpret SEO and content performance data.
✅ Strong communication skills – ability to collaborate across teams and provide insights into content strategies.
✅ Sense of design & UX awareness – able to provide feedback to designers and developers to enhance content presentation.
✅ Creativity & adaptability – able to adjust tone and style for different content formats and audiences.
✅ Curiosity & continuous learning – staying up to date with SEO trends, AI tools, and content marketing innovations.

Please refer the Job description for details