BE PART OF OUR NEXT CHAPTER

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
We are seeking a strategic and detail-oriented Content Strategist to manage promotional content execution and scheduling for our digital signage programs. In this role, you will play a vital part in ensuring timely and high-quality content delivery by coordinating execution plans, optimizing promotional schedules, and managing key content-related processes. Your work will directly impact the effectiveness of our client campaigns, ensuring that the right content is displayed at the right time in the right place.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 4+ years of experience in content strategy, campaign management, or digital marketing.
• Strong knowledge of digital marketing principles and promotional strategies.
• Proficiency in content management systems (CMS) and project management tools.
• Strong organizational skills with the ability to juggle multiple projects and deadlines.
• Analytical mindset with experience in data reporting and consolidation.
• Excellent communication skills, both written and verbal, for collaboration with internal teams and external partners.
• Ability to adapt to fast-paced and evolving environments.

KEY SKILLS & COMPETENCIES:

• Strategic & Analytical Thinking
• Problem-Solving & Attention to Detail
• Effective Communication & Collaboration
• Time Management & Adaptability

• Develop and maintain Execution Plans for digital signage programs, ensuring proper activation and deactivation of promotions.
• Review and refine client promotional schedules, creating detailed internal documentation and identifying any missing information.
• Ensure accurate execution of promotional content by displaying relevant promotions on designated screens at optimal times, tailored to regional needs.
• Oversee CRM activities, including task tracking and date assignments.
• Manage Digital Asset Management (DAM) file uploads, ensuring proper organization and accessibility.
• Consolidate and analyze quarterly program data for submission to third-party analytics partners.