Job Description

Roles & Responsibilities

• · Develop and contribute to the content strategy for the banking website
• · Write, edit, and update website content to ensure accuracy, clarity, regulatory awareness, consistency in tone and messaging
• · Translate complex banking concepts into simple, user-friendly language
• · Align content with:
• o Brand guidelines and messaging tone
• o UX and customer journey best practices
• o SEO
• · Collaborate with required stakeholders - marketing, product, compliance/legal stakeholders
• · Ensure consistency between English and Arabic content

Desired Candidate Profile

• Core Skills & Competencies: · Strong research and fact-checking skills · Excellent writing, editing, and proofreading abilities · Ability to work with structured content and brand tone of voice · Attention to detail, especially for regulated content · Time management and ability to meet deadlines · Comfortable working with feedback and revisions Preferred / Nice-to-Have Experience: · Experience working with Tridion CMS platforms · Knowledge of compliance, regulatory, or legal review processes · Experience in content audits and content gap analysis · Familiarity with accessibility and readability standards
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Candidates must meet all of the following: · Proven experience in content writing for the retail banking, digital banking, fintech or financial institutions · UX writing or microcopy experience (CTAs, forms, error messages) · Minimum 3 years of professional content writing experience · Strong understanding of banking products and services, such as: Accounts, loans, credit cards, Islamic banking, investments, digital banking, etc. · Experience writing website content, including: Home Page, Product pages, Informational pages, Customer education content, FAQs etc. · Ability to write persuasive, clear, accurate and compliant content suitable as per regulations · Bachelor’s degree in English, communications, linguistics, or related field (Master’s degree, a plus)