ABOUT US

Paul Davis Restoration is a national leader in property damage restoration, helping families and businesses recover from fire, water, storm, and mold disasters. We are built on trust, professionalism, and doing the right thing — always.
We are currently hiring a Contents Manager to oversee the contents division of our restoration team. If you’re an organized, motivated, and customer-service-oriented leader, we want to hear from you!

WHAT YOU’LL DO:

As the Contents Manager, you will lead a team responsible for:

• Pack-outs and pack-ins of personal property
• Contents cleaning, including ultrasonic and deodorization
• Inventory control and storage coordination
• Customer communication and satisfaction
• Insurance adjuster coordination and documentation
• Use of industry software (Encircle, RMS) to manage contents projects
• Leading crews and maintaining high standards of quality and care

KEY RESPONSIBILITIES:

• Lead and supervise pack-out/pack-in crews
• Train staff on packing, wrapping, and documentation standards
• Ensure accurate inventory and chain-of-custody tracking
• Maintain cleanliness, organization, and safety in the contents area
• Communicate clearly with customers, adjusters, and team members
• Secure signed Work Authorizations and AOBs
• Manage project timelines, job budgets, and storage logistics
• Ensure compliance with IICRC and company standards