Contents, pack out and Cleaning Technician at SERVPRO of Coffee, Franklin, Warren Counties

Lake Forest, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contents Manipulation, Pack-Out Services, Cleaning Techniques, Inventory Management, Communication Skills, Attention To Detail, Time Management, Physical Stamina, Organizational Skills, Team Collaboration, Safety Protocols, Customer Service, Documentation Skills, Restoration Techniques, Upholstery Cleaning, Textile Cleaning

Industry

Insurance

Description

Benefits: 401(k) Bonus based on performance Company parties Training & development About the Role: Join SERVPRO of South Orange County as a Contents, Pack Out and Cleaning Technician, where you'll play a vital role in restoring homes and businesses after disasters. Be part of a dynamic team dedicated to providing exceptional service and supporting our community in times of need. Experience Requirement Minimum of 3 years hands-on experience in contents manipulation, pack-out, and pack-back services Prior experience with SERVPRO or another professional restoration company (fire, water, mold) is strongly preferred Key Responsibilities: Perform detailed pack-out, inventory, cleaning, storage, and pack-back of customer contents. Perform content pack-out services to safely remove and store items from affected properties. Conduct thorough cleaning and restoration of contents, including upholstery and textiles. Assess and document the condition of items before and after cleaning. Utilize appropriate cleaning techniques and equipment to ensure high-quality results. Communicate effectively with clients to address their concerns and provide updates. Maintain a clean and organized work environment, adhering to safety protocols. Collaborate with team members to ensure efficient workflow and project completion. Participate in ongoing training and development to enhance skills and knowledge. Properly handle, wrap, label, and document personal property using industry standards Safely manipulate furniture, electronics, textiles, and fragile items Maintain accurate inventory records (manual and/or digital systems) Load and unload contents trucks efficiently and safely Follow all safety, cleaning, and restoration protocols Maintain a professional and respectful presence in customer homes Required Skills & Qualifications Proven experience with contents cleaning methods (dry cleaning, wet cleaning, specialty items) Strong organizational and documentation skills Ability to lift 50+ lbs, bend, climb, and work in physically demanding environments Valid driver’s license with acceptable driving record Ability to work extended hours, weekends, or on-call when needed Strong attention to detail and time management skills Preferred Qualifications SERVPRO certification(s) or equivalent restoration training Experience with contents management software (e.g., DASH, Encircle, or similar) IICRC certifications (WRT, FSRT, OCT, or CCT) a plus Leadership or crew-lead experience is a bonus Professional Expectations Maintain a clean, professional appearance Communicate clearly with supervisors, team members, and customers Demonstrate reliability, integrity, and respect for customer property Requirements: High school diploma or equivalent; experience in restoration or cleaning preferred. Valid driver's license with a clean driving record. Strong attention to detail and commitment to quality service. Ability to lift heavy items and perform physically demanding tasks. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to work flexible hours, including evenings and weekends. Certification in water damage restoration or related fields is a plus. About Us: SERVPRO of South Orange County has been a trusted leader in the restoration industry for over 15 years. Our commitment to excellence and customer satisfaction has earned us a loyal client base, and our employees enjoy a supportive work environment that values teamwork and growth.

Responsibilities

The technician will perform detailed pack-out, inventory, cleaning, storage, and pack-back of customer contents. They will also communicate effectively with clients and maintain a clean and organized work environment.