Contextual Access Tower Lead at Capgemini
Utrecht, Utrecht, Netherlands -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 25

Salary

0.0

Posted On

13 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • Provide overall leadership to the Contextual Access tower, managing multiple teams with various responsibilities (including run & build teams). This encompasses people management tasks such as performance management, development, and recruitment.
  • Offer technical leadership and mentorship to team members, fostering a culture of innovation, continuous learning, and collaboration.
  • Ensure the operation of key technologies aligns with defined SLAs.
  • Coordinate key technical operational activities such as Disaster Recovery testing.
  • Measure and report on performance against SLAs and KPIs, communicating results to senior management and stakeholders.
  • Manage end-to-end delivery of functionality from the Zscaler platform.
  • Coordinate changes, developments, and improvements to the Zscaler platform.
  • Lead and implement technology and process enhancements, demonstrating value to stakeholders.
  • Coordinate with large international vendors to ensure feature requests are managed.
  • Keep abreast of emerging trends, tools, and technologies in Zero Trust, recommending solutions to drive continuous improvement.
  • Develop metrics, dashboards, and reports to measure the effectiveness of Contextual Access and automation initiatives, providing regular updates to stakeholders.
  • Automate repetitive tasks to enhance scalability and reduce manual intervention.
  • Collaborate with cross-functional teams to identify improvement opportunities, define requirements, and prioritize initiatives based on business impact.
  • Identify, communicate, and mitigate operational risks.
  • Establish best practices, standards, governance frameworks, and processes.
  • Work with the Group Cybersecurity team in case of Cybersecurity incidents
  • Communicate and manage a variety of senior and technical stakeholders.Communicate towards clients of our internal implementation of Capgemini’s Zero Trust initiative
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