JOIN US, BE PART OF MORE.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

ABOUT YOUR ROLE:

We are looking for a Continuous Business Improvement Analyst to join our team! As a Continuous Business Improvement Analyst, you will be working closely with the Optimisation planning, Short-Term Planning, Demand Management, and Customer Delivery teams. You’ll be responsible for creating the performance narrative for the Customer Delivery function, highlighting areas of poor performance, and performing root cause analyses to diagnose problems and identify improvements. Your performance narrative will support the Exec and Planning Leadership Team in making decisions to improve business performance, with both forward-looking and backward-looking diagnostics.
Location: There will be a requirement to be in our Stockport (SK1 2GT) or Leeds (LS11 5BD) offices for circa 1-2 days per week.

YOUR RESPONSIBILITIES:

• Assess performance against chosen target metrics to support leadership insight and decision-making based on actual performance.
• Measure and embed core metrics and principles.
• Work with the Optimisation planning team to roll out insight tools to Customer Delivery teams and support their embedment.
• Establish effective performance rhythms across Customer Delivery and interfaces with Field performance and operation teams.
• Perform deep dive diagnostics into performance issues to identify root causes and potential solutions, then work with Field/Customer Delivery colleagues to implement solutions.