Continuous Improvement & Operations Manager at Picnic

Utrecht, Utrecht, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Operations Management, Data Analysis, KPI Management, Safety, Quality, Productivity, Leadership, Incident Management, Planning Management, Lean, Performance Management, Supply Chain, Analytical Skills, Fulfillment Experience

Industry

Retail

Description

As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor. Tricks of the trade Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs. Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed. Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries. What you bring Master’s degree in relevant field 3+ years Supply Chain experience Comfortable managing high-volume, high-SKU workflows Strong analytical skills, with a high level of competence in data analysis tools Familiarity with Lean and continuous improvement initiatives Fluent in English, Dutch is a pre Hands-on experience in automated/semi-automated/manual fulfilment Lean/continuous improvement experience is a pre Proven ability to lead teams is a pre Picnic perks You'll receive a competitive compensation package, including: 25 vacation days per year to recharge your batteries The option to lease a car You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations A flexible company pension plan called “Doenpensioen” at a.s.r. Picnic laptop and smartphone An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact! The chance to work in an international environment with motivated team members & legendary company events Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

Responsibilities

The manager establishes and continuously improves stable, high-performance processes using data and KPIs, while owning the day-to-day performance of an operational area across multiple shifts.