Continuous Improvement & Optimisation Lead

at  SKUtopia

ABOUT US:

SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3PL). We’re building innovative ecosystems that power the booming e-commerce industry. Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.
At SKUTOPIA, we offer unique products that are revolutionizing the e-commerce industry. Our SaaS solution empowers businesses to efficiently manage orders, inventory, shipping, and warehousing across multiple storefronts. Our RaaS (Robotics as a Service) solution, a testament to our deep technology focus, enables merchants to fulfil online orders at unprecedented speed and quality, leveraging our in-house software, AI, and computer vision technologies.

STILL ON THE FENCE?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we’re looking for, we encourage you to apply

ABOUT THE ROLE:

We are looking for a CI & Optimisation Lead to join the Operational Excellence Team, reporting to the Head of Operations. Ideally you will bring an analytical mindset to the role with the ability to analyse complex outcomes through your curious nature and ability to ask qualifying questions.
You will support the team to evaluate existing processes, define, present and help implement your solutions, whilst working with multiple SKUTOPIA stakeholders in order to help them grow and optimise their operations. In parallel, you will help the Operational Excellence Team to develop the different future operational requirements, supporting on small projects to complex automations.
Our Operational Excellence is a growing team helping the business achieve long term goals. The mission of the team is to bring logistic expertise, develop processes and engineering systems as well as guiding the business decisions based on supply chain analytics.

IN THIS ROLE YOU WILL:

• Take ownership of the Continuous Improvement aspects of operations within our existing and future fulfilment centres.
• Oversee the development of quality systems including the documentation of processes, SOPS and knowledge bases to support ongoing improvements.
• Represent Operations Excellence in pre-sales activities including working with cross-functional teams to evaluate merchant feasibility and associated process development.
• Utilise Lean methodologies to identify quantitative and qualitative constraints within the existing FC environment and provide recommended corrective actions to the Operations and Tech leadership teams.
• Drive special projects including upgrades to existing automations, revised layouts for functions within the FC and procurement of additional assets in line with approved initiatives.
• Develop and manage a team of process engineers with a strong focus on QA and training elements of operations.