Continuous Improvement Program Manager at Microsoft
Taoyuan City, , Taiwan -
Full Time


Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Lean Six Sigma, Operational Excellence, Kaizen, Value Stream Mapping, 5S Audits, Process Walkthroughs, Statistical Analysis, Minitab, Project Management, Problem Solving, Communication, Stakeholder Management, Training, Mentoring, Process Documentation, SOPs

Industry

Software Development

Description
Lead and execute Lean Six Sigma projects to drive operational excellence. Analyze business processes and identify areas for cost savings, cycle time reduction, or quality improvement. Facilitate Kaizen events, value stream mapping, 5S audits, and process walkthroughs. Collaborate cross-functionally with teams in Operations, Quality, Engineering, Finance, IT, and HR to deliver measurable improvements. Collect and analyze data using statistical tools (e.g., Minitab, JMP, Excel). Develop and maintain process documentation, SOPs and control plans. Train and mentor Green Belts or Yellow Belts as needed. Track and report project progress and ROI to senior leadership. KPI: Number of projects completed Cost savings / ROI from improvement initiatives Defect reduction / quality improvement % Lead time or process cycle time improvement Employee engagement in CI activities. High School Qualification or equivalent AND 6+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience. Certified Lean Six Sigma Black Belt (ASQ, IASSC, or equivalent). Min. 7 years of relevant experience in process improvement or operational excellence roles. Proficiency in Lean tools (e.g., 5S, A3 Report, Kaizen Process, Value Stream Mapping, Standardized Work, Error Proofing, Takt Time/Cycle Time Analysis). Experience with statistical analysis tools (Minitab, SigmaXL, or equivalent). Strong problem-solving, facilitation, and project management skills. Excellent communication and stakeholder management capabilities. These requirements include, but are not limited to the following specialized security screenings:
Responsibilities
Lead and execute Lean Six Sigma projects to drive operational excellence. Collaborate cross-functionally with teams to deliver measurable improvements.
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