JOB DESCRIPTION:

At IRIS USA Inc., we have always aimed to enhance how people organize their lives, making us a leader in the organization industry. Our breakthrough came in 1994 when we introduced clear plastic storage solutions, by growing domestic home storage manufacturing through robotic automation into Arizona, Texas, Pennsylvania, and Wisconsin. Since then, we have expanded our range to include small appliances, pet products, home goods, and RTA furniture, catering to a wide array of customer needs. Celebrating sixty years as a global brand, we pride ourselves on innovation, quality, and exceptional customer service. Our success stems not just from our products, but from our commitment to building lasting relationships with our customers, offering solutions that simplify and organize life in homes, offices, and beyond.

SUMMARY:

Responsible for leading multi-site process improvement initiatives across the company’s distribution network to drive operational efficiency, cost savings, and service quality.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent years of directly related experience

KNOWLEDGE OF:

• Management principles
• Safety/OSHA principles
• Supply chain principles
• Customer service principles
• Warehouse basic processes
• Inventory principles
• Basic financial reports such as profit and loss
• Product specifications and terminology

SKILL IN:

• Using computer hardware, including keyboard, mouse, monitor, printers, and related hardware
• Microsoft Access, Word, Excel, Power Point and Outlook
• Perform intermediate math, using Microsoft Excel to find percentage, average, median, quartile, standard deviation, minimum, maximum, and range values
• Using product picking scanners, forklifts, pallet jacks, and related automated heavy equipment used in warehouses

• Evaluate and provide recommendations of all company-wide distribution activities to improve productivity, efficiencies, and accuracy
• Research and identify root cause analysis of operational inefficiencies, utilizing a variety of data and recommend solutions
• Lead distribution-related special projects as assigned
• Assist in developing and implementing procedures
• Collaborate with Distribution Managers to design and execute improvement projects aligned with KPIs
• Provide training and support to facility staff during process changes to ensure successful adoption and sustainability
• Assist with review of department budget and recommendations for improvement
• Monitor progress of implemented changes, measure results against targets, and adjust as needed toward continuous improvement
• Work with cross-functional teams including SCM, Production, Safety, and Quality to integrate improvement initiatives with company-wide distribution objectives
• Assist in managing and reporting timely and accurate customer order fulfillment through various distribution channels: FTL, LTL, Ecommerce, 24-hour Drop Ship, D2C
• Develop and recommend continuous process improvement
• Facilitate facility transfers
• Assist with inventory record accuracy through training and enforcing proper scanning procedures
• Support and maintain a safe working environment in all activities, training, and outcomes
• Act as Lead to customer audits to supply procedures, quality standards, and safe work practices
• Travel to other facilities as assigned, included extended assignments, to lead projects and support change management efforts
• Propose and enforces work procedures and warehousing practices to control costs and improve efficiency
• Assist in managing departmental budgets
• Effectively communicate with a variety of internal and external stakeholders using multiple tools to ensure effective visual communication
• Perform similar level or nature of duties as assigned