ABOUT EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, “One Data World,” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

ROLE OVERVIEW

Location: Stevenage
Salary: Competitive
Working hours: Monday – Friday 08.00 am to 17.00 pm
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

JOB PURPOSE:

As a Contract Administrator, you’ll play a pivotal role acting as the initial face of engagement for our customers at GSK. The role presents an opportunity for the right individual to provide effective and timely administrative support to the account. You’ll assist in the delivery of certain scheduled or ad hoc work functions and provide a range of support duties to ensure that all administrative related deliverables are met on time and with a high level of accuracy, aligned to company values.

WHAT YOU’LL DO:

• General administrative duties across the account
• Ensure high level of input accuracy to rigidly maintain data integrity
• Own and maintain aspects in relation to the SmartSheet system for business functionality
• Support the onboarding of new starters and leavers to the business, ensuring FieldGlass Is updated in line with SOP requirements
• Manage absence capture and reporting process, ensuring RTWs are performed
• Ensure up-to-date training on the system applications by attending training courses or by self-taught modules
• Assist in training other system users
• Attend to all related queries from internal as well as external clients within the laid down timelines either by phone or in writing and ensure high level of customer satisfaction
• Ensure overtime approvals are triaged where necessary allowing for timely approval and payment.
• Assist with general office duties such as, stationary stock control, Workwear and PPE ordering, preparation of ad hoc reports, maintaining filing and archive systems, key management.
• Pool vehicle management across the account
• Compile spreadsheets in Word or Excel format for any non-standard reporting
• Identifying with and participating in the attainment of team objectives and priorities.
• Communicating and sharing knowledge with other team members
• Developing personal skills to meet both individual and team needs
• Take the initiative to ensure that work processes, procedures and systems are effective and efficient while ensuring practices are aligned to established corporate standards of professionalism and accuracy
• Maintain focus on excellent customer service delivery standardsWork towards the continuous improvement of EMCOR’s (including Workplace Health & Safety, Quality Assurance and Environment), existing standards, values and culture