Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description

The Intermediate Contract Administrator is responsible for supporting with the administration of contracts during the construction phase and at the outset of the operational phases. The role holder oversees the administration of the Consultancy and Advisor Contracts. The Intermediate Contract Administrator is required to manage the contract manual, processes, and procedures in relation to changes, claims, organising meetings, communication, and ensuring that all issues are resolved or brought to the attention of the relevant parties. The role holder is required to organise filing and documentation and oversee the operation execution of financial management processes.

• Identify and implement the appropriate contract administration systems (CEMAR or similar) during the procurement process.
• Oversee the administration of Contracts during both the construction and operational phases, ensuring compliance with contract terms and conditions.
• Manage the administration of contracts related to consultants and advisors, ensuring their obligations are met and services are delivered as agreed.
• Handle change and claims processes, including evaluating, negotiating, and resolving claims in accordance with established procedures.
• Organise and facilitate meetings with stakeholders, ensuring effective communication and collaboration between all parties involved in the project.
• Identify and resolve issues promptly or escalate them to relevant parties to ensure smooth project execution.
• Maintain accurate and organise filing systems for all project-related documentation to ensure easy access and retrieval.
• Oversee the financial aspects of contract management, including budgeting, cost control, and financial reporting, to ensure responsibility is taken.
• Develop, implement, and manage contract manuals, processes, and procedures, ensuring consistency and efficiency in contract administration activities.
• Engage with stakeholders to understand their needs and expectations and ensure the contract administration aligns with strategic goals.
• Monitor compliance with contractual obligations and prepare regular reports on contract status, performance, and issues.
• Identify, assess, and mitigate risks associated with the construction and operational phases.
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role.

QUALIFICATIONS

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g., engineering, supply chain, procurement, quantity surveying, business, or related disciple.
• MSc or equivalent in a related discipline would be advantageous.

EXPERIENCE

• 5+ years’ contract administration experience and a proven track record of conducting contract administration activities in high value metro rail projects or projects of a similar scale / complexity.
• Experience of large PPP contracts and the procurement of same.
• A proven track record of dealing with commercial agreements and legal awareness of contract risks, including experience of drafting complex and bespoke contract terms and commercial principles including supplies, services and framework agreements
• Tangible experience of driving best practice in technical activities, processes, policies and standards
• In-depth understanding of the design and delivery requirements of technically complex projects in the architectural / engineering / construction sectors
• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and providing guidance to support project delivery and reporting
• Knowledge of quality management and process improvement practices and systems is desirable, preferably within the construction sector
• Chartered member of a relevant professional body e.g., Chartered Engineer (MICE, IEI or equivalent) / Chartered Quantity Surveyor (SCSI / RICS

SKILLS

• Working knowledge of NEC and Public Works Contracts
• Strong ability managing contractor relationships, at executive and operational levels
• Ability to manage technical outputs to drive efficiency
• Excellent communication (both verbal and written) and interpersonal skills
• Ability to govern and drive outcomes to ensure high quality service
  Additional Information

• Identify and implement the appropriate contract administration systems (CEMAR or similar) during the procurement process.
• Oversee the administration of Contracts during both the construction and operational phases, ensuring compliance with contract terms and conditions.
• Manage the administration of contracts related to consultants and advisors, ensuring their obligations are met and services are delivered as agreed.
• Handle change and claims processes, including evaluating, negotiating, and resolving claims in accordance with established procedures.
• Organise and facilitate meetings with stakeholders, ensuring effective communication and collaboration between all parties involved in the project.
• Identify and resolve issues promptly or escalate them to relevant parties to ensure smooth project execution.
• Maintain accurate and organise filing systems for all project-related documentation to ensure easy access and retrieval.
• Oversee the financial aspects of contract management, including budgeting, cost control, and financial reporting, to ensure responsibility is taken.
• Develop, implement, and manage contract manuals, processes, and procedures, ensuring consistency and efficiency in contract administration activities.
• Engage with stakeholders to understand their needs and expectations and ensure the contract administration aligns with strategic goals.
• Monitor compliance with contractual obligations and prepare regular reports on contract status, performance, and issues.
• Identify, assess, and mitigate risks associated with the construction and operational phases.
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role