SURESERVE

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

OVERVIEW OF ROLE:

The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.
The successful candidate will be responsible for providing administrative support to our team leaders, engineers, suppliers, and tenants with proven administrative work experience, ideally in the housing, premises, or facilities management sector.

KEY RESPONSIBILITIES:

• Planning the day to day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
• Ensuring the cascade of data is both accurate and timely.
• Ensuring up to date records are both produced and kept via the appropriate mediums on time.
• Liaise with the other Contracts Administrators and Supervisors.
• Answering and dealing with phone calls from both Clients and Tenants.