As Contract Co-ordinator, you will be part of a busy, supportive team dedicated to ensuring the flawless setup of customer contracts and installations. Your role demands a relentless drive to meet installation targets outlined in our forecasts. With a sharp focus on targets, you’ll employ your sales and negotiation prowess to engage customers and secure installation bookings. Managing a demanding workload, you’ll prioritise tasks while maintaining effective communication with both internal teams and external stakeholders. Organisational skills and resilience are integral when navigating complex schedules and processes, enhancing your ability to thrive amidst challenges to contribute to the team’s success.

THE ROLE

• Responsible for the on boarding of all installations through to a comprehensive account and client contract set up.
• Liaise closely with the Sales and Operations teams.
• Building and nurturing customer relationships being the first person of contact throughout the on-boarding process.
• Managing customer questions/queries around consumable pricing/contracts/updating equipment records and ensuring customer contact records are up to date.
• Management of all contract documentation including the agreements and there ongoing review.
• Project Management - managing the large-scale installation of machines UK wide.
• Working collaboratively with the Lease company to assist in the acceptance of finance.
• Driving additional sales of products and services as well as replacing ageing equipment and renewing leases.

WHAT YOU WILL NEED IN THE ROLE OF CONTRACT CO-ORDINATOR

• A minimum of 12 months’ experience within a deadline environment, managing projects on an individual task level.
• Working Knowledge of MS Office, in particular Outlook, Word, Teams, Excel to intermediate level
• Understanding of project management lifecycles.
• A proactive approach to problem solving
• Exceptional communication skills
• Organisational skills
• An ability to work under pressure
• Effective team working
• Ability to work using your own initiative
• Knowledge of Microsoft Office and CRM systems