• Key ResponsibilitiesSupplier Performance Management
• Monitor supplier performance against SLAs, KPIs, contractual obligations, and quality standards.
• Produce supplier scorecards, dashboards, and performance reports.
• Identify performance gaps and recommend corrective actions.
• Support supplier reviews, governance forums, and stakeholder feedback consolidation.
• Contribute to supplier performance frameworks and best practices.

• Contract Management & Governance
• Support the drafting, review, and ongoing management of supplier contracts in partnership with legal and procurement teams.
• Ensure contracts comply with business requirements, governance standards, and procurement policies.
• Monitor contract compliance throughout the contract lifecycle.
• Coordinate renewals, amendments, extensions, and contract close-out activities.
• Maintain contract documentation, templates, and governance records.

• Supplier Risk & Vendor Governance
• Manage supplier categorization, segmentation, and classification programmes.
• Monitor supplier risk relating to performance, delivery, financial stability, and compliance.
• Support supplier watchlists, remediation plans, and escalation processes.
• Calculate supplier penalties, service credits, and other contractual remedies.
• Assist with supplier qualification, requalification, and offboarding activities.

• Procurement Analytics & Reporting
• Generate supplier performance and contract management reports.
• Analyze supplier data and provide actionable insights.
• Track procurement and supplier KPIs, compliance measures, and service delivery outcomes.
• Support data-driven decision-making through accurate reporting and analytics.
• Maintain vendor master data and supplier records within procurement systems.

• Continuous Improvement & Procurement Excellence
• Support procurement transformation and process improvement initiatives.
• Help develop standardized supplier performance and contract management processes.
• Participate in cross-functional and agile project teams.
• Share best practices and lessons learned across procurement functions.
• Support automation initiatives for SLA monitoring, reporting, and supplier governance.

Required Skills & Competencies

• EssentialBachelor's degree in Business, Supply Chain, Procurement, Finance, Operations Management, Law, or a related discipline.
• 8+ years of professional experience within procurement, supplier management, contract management, vendor governance, or supply chain operations.
• Demonstrated experience managing supplier performance and contractual compliance.
• Strong understanding of SLAs, KPIs, supplier scorecards, and performance monitoring frameworks.
• Experience producing management reports and analyzing supplier performance data.
• Strong analytical, problem-solving, and reporting skills.
• Excellent communication and stakeholder management capabilities.
• Ability to work effectively within cross-functional and matrix environments.
• Knowledge of procurement lifecycle and supplier management best practices.
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