JOB SUMMARY

The post holder will work in the Contract Management branch within Ferries Directorate that is responsible for all directly subsidised ferry services within Scotland. These include the Clyde & Hebrides and Northern Isles contracts. The essential nature of ferries means that there is a lot of local presentational interest in what we do.
The post will focus predominantly on Contract Management however there will also be interaction with colleagues in Ferries Policy along with other internal and external stakeholders.
The role offers an exciting opportunity to work within a high profile environment and work closely with Scottish Ministers. You will also have opportunities to occasionally travel to Glasgow or Edinburgh and out on the ferry network for meetings, possibly requiring overnight stays.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

RESPONSIBILITIES

• Work closely with other contract management colleagues to support the delivery of lifeline ferry services on the Clyde & Hebrides Ferry Services. There may also be the requirement on occasion to assist with the contract for the Northern Isles Ferry Services.
• Review ferry service levels and monitor operator performance by checking monthly/quarterly performance returns to ensure operators are adhering to their contractual obligations.
• Analyse and present received information to managers ensuring that any issues are identified, logged and appropriately cascaded.
• Arrange and minute regular and ad hoc meetings between the team and ferry operators and other external stakeholders and progress agreed actions and issues when they arise.
• Effectively assist the Ferries Contracts Manager in the management of the CHFS2/NIFS Contract by:
• Attending the weekly call with CalMac/Northlink (when required for cover), drafting a read out of the call for clearance by B3. Thereafter, circulating promptly within the Directorate.
• Attending the monthly contract management meeting with the Operator and taking notes to ensure any actions are recorded and followed up.
• Preparation of the Fortnightly Ministerial report which provides statistics, current issues, and upcoming events to inform the Cabinet Secretary.
• Co-ordinate specific cross team/branch tasks, ensuring that they are up to date on the wider work of the Policy unit.
• Occasionally the post will require travel between Glasgow and Edinburgh and to Scotland’s islands, some of which are remote and will involve overnight stays.