Contract Performance Lead at Southern Water
Lewes, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

45000.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Contract Management, Performance Management, Scheduling, Planning, Communication, Stakeholder Awareness, Health & Safety Compliance, Continuous Improvement, Operational Service Contracts, Mechanical, Electrical, Instrumentation, Control, Automation, Reporting, Governance Compliance

Industry

Utilities

Description
Closing Date 2026-01-09 Contract Performance Lead Location: Sussex, Kent or Hampshire - Hybrid working Contract Type: Permanent Hours: 38 hours per week Salary: Up to £45,000 depending on experience. About the role To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required. What you will be responsible for: Act as the single interface between Southern Water and operational contractors. Manage and be accountable for MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) contractor performance. Coordinate, schedule, and plan planned/reactive maintenance for cost-efficient and compliant delivery. Collaborate with Operational and Field Performance Managers to address evolving business needs, legislation, and strategy changes. Work with Commercial/Category Managers and external account managers to drive continuous improvement. Translate new requirements and improvement strategies into contract changes or new contracts. Ensure accurate management information and reporting for operational contracts. Maintain full Health & Safety compliance across all contract activities. Manage and monitor planned contracted OPEX spend. Oversee workflow with contract planner, ensuring governance compliance. Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors. What you’ll bring to the role: Essential Full UK driving licence Strong communication and people skills Attention to detail and stakeholder awareness Desirable A broad technical/operational knowledge together with contract management expertise is desirable. Experience in water industry. Progression opportunities Southern Water offers career progression, training, and development opportunities. About Southern Water Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. "At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need." If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself) Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Our purpose is big. Our impact is huge. And we know that every single one of us has the power, through our actions, to positively change society and the environment for good. It’s why careers with us have real meaning. Because, if you’re driven and ambitious, we can offer you huge opportunities for personal growth, professional development and constant innovation. Forever evolving. Forever focused on doing the right thing, we empower and encourage everyone to play to their strengths and to help us shape a fair and positive future for all. We believe in Water for Life. If you do too, Dive Right In. Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
Responsibilities
Manage the planning, scheduling, performance, and reporting of MEICA operational service contracts. Ensure all planned works are delivered according to schedule and implement improvement strategies.
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