About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Description
- Undertake the role of “Contract Performance Technician” as set out in the TSA Contract.
- Support the customer with the management of all class 80x fleets while in service
- Act as initial point of contact for Delay Attribution interfaces at the Great Western Integrated Control Centre.
- Utilisation of control room operational management systems (Genius/P2/TRUST) and Hitachi`s SAP based maintenance management systems.
- Coordinating the development of the maintenance plan to ensure relevant and significant delay incident follow up work is captured.
- Monitoring TRUST to ensure efficient follow up is undertaken once a class 80x allocated delay event occurs.
- Produce performance reports for the business and support performance review meetings
- Input of delay related information directly into Hitachi SAP based maintenance management system
- Capturing in service maintenance requirements from the operational fleet.
- Undertake initial delay investigation with support from the train maintenance centres, control room staff and technical riding inspectors.
- Dispute delays directly with the GWR delay attribution team or directly into Bugle
- Liaise directly with Fleet Planning to obtain route cause analysis for delays, present this to the GWR delay attribution team to facilitate reallocation of delay minutes.
- Produce the necessary daily, weekly and monthly delays KPI’s and monthly delay minutes.
- Undertaken Class 80x Technical training as required.
- Participate in Level 1 and Level 2 attribution reviews
- Undertake “day 8” review of accepted Class 80x delays with participation from the engineering team
- Access and direct input and recording into the associated control room logs.
- Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans
- Read and extract information from traction and rolling stock drawings and specifications as necessary
- Delivery of the operational maintenance plans to be undertaken by the associated maintenance depots ensuring train are delivered to depot as planned.
- Develop professionally and support good working relationships with all stakeholders.
- Personal development plans for all direct reports.
- Learn new skills in accordance with Hitachi’s new business demands as required.
- Liaise with Hitachi and external personnel as required to complete the duties of the post.
- Other duties and instructed by the line manager.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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