LOCATION(S)

Leeds - England - United Kingdom of Great Britain and Northern Ireland
Join CBRE as a Contract Support Specialist
Location: Leeds
Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team.
About the Role
As a Contract Support Specialist, you’ll play a vital role in ensuring the smooth operation of our facilities management contracts. You’ll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams.
Key Responsibilities
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- Provide professional and timely support to clients via phone and email
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- Coordinate and assign work orders, ensuring SLA compliance
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- Liaise with site teams and suppliers to manage quotations and purchase orders
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- Monitor and update service calls from initiation to completion
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- Maintain accurate records and documentation using company systems
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- Support the engineering team and drive performance
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- Promote CBRE’s culture and values across all interactions
What We’re Looking For

EDUCATION & TRAINING:

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• GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred

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• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)

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• Experience with systems like Dynamics, Concept, or Maximo is a plus

EXPERIENCE & SKILLS:

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• Previous experience in a customer-facing role within a medium-sized business

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• Strong communication and interpersonal skills

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• Detail-oriented, organized, and able to multitask effectively

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• A proactive team player with a customer-first mindset

Full-time