JOB SUMMARY

We are seeking a dedicated and detail-oriented Contract Support professional to join our team. The ideal candidate will provide a Comprehensive financial, administrative service and to provide co-ordination to engineers and subcontractors as required, to also support all Business Operations portfolio. To assist with contract negotiation of contracted out works.

EXPERIENCE

• A good basic education is essential, with at least GCSE passes in Math and English or equivalent. (Essential)
• Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent. (Desirable)
• Good PC based skills, with experience in Word/Excel and Outlook – intermediate to advance level. (Essential)
• Financial experience (Desirable)
• Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software. (Desirable)

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• To assist with the Negation of subcontracted maintenance works, followed up with planning and control work on site, Health & safety and compliance documentation
• To co-ordinate all sub-contractor site visits to ensure full compliance
• Take ownership of management reports and achieve results within quality and time restraints.
• To manage the CAFM system including system integration & improvement, data entry and the production of operational reports for KPI measurement reporting;
• To Budget for cost and progress tracking against the contract resource availability;
• Formulate recharges and tracking costs for additional requested works to any building included portfolio
• Convey messages and ideas clearly and openly. Involve people and influence decisions.
• Understand and implement Admin / Office procedures and processes to the required standard. Examples of these are (but not limited to):-
• Efficiently ensuring all calls are dealt with and allocated to engineers in a timely manner
• Research and scope out potential ideas for departmental project and efficiency work
• Provide customer feedback and progress chasing of customer requests
• To carry out general office / contract support duties
• To assist the CBRE Management team and support in any other office duties seen fit.
• Chase all Debt related to the contract as requested
• To issue all invoices relating to the portfolio of contracts in a timely manner