Contract Support Supervisor at Arcus FM

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

35000.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Coaching, Mentoring, Performance Management, Communication Skills, Adaptability, Administration Skills, IT Skills, Excel, PowerPoint

Industry

Facilities Services

Description

Why Join Us Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have an opportunity for an experienced Team Supervisor to join us on a permanent basis in Upminster. What You'll Be Doing You’ll be leading a small team of coordinators. You’ll be coaching and mentoring new starters and guiding and supporting the current team when required, on any new processes/systems due to new contract wins or changes to the current contracts. You’ll have the ability to create new process documents from scratch for any new processes implemented or make amendments to current processes and deliver them from a training perspective to your team. As Arcus continues to grow, it’ll be challenging juggling the workload, ever-changing priorities and managing stakeholder expectations, but with your structured, methodical and target driven approach it’ll be second nature. You’ll have the ability to manage the team from both a remote and office-based setting. You’ll be dealing with various team requirements from shift rotas, holiday management to performance management. You’ll be your teams point of contact for any escalations, where you’ll investigate and resolve the issues arisen ensuring stakeholders and your team are happy. What We're Looking For You’ll be a strong people manager who doesn’t shy away from performance management. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You’ll find it easy to adapt to change quickly and to the ever-changing priorities. You’ll currently be working within a similar multi-site business as a Team Supervisor. You’ll have ample knowledge within team management and an understanding of commercial or estimation process is desirable. You’ll have excellent administration and IT skills and be proficient in Excel, and PowerPoint exp is desirable. When you join us, you’ll receive: Salary: Up to £35,000 depending on experience up to 4% bonus scheme, subject to achievement of targets 25 days annual leave + Bank Holidays Generous contributory pension scheme of matched contributions between 5% and 6% Health Cash Plan & Life assurance Discounts, vouchers, and financial aid programs Learning & Development opportunities Funded Training Sponsorship Scheme Cycle to Work Scheme Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button. Requisition ID 2026-8172

Responsibilities

You will lead a small team of coordinators, coaching and mentoring new starters while managing team requirements such as shift rotas and performance management. You will also create and amend process documents and handle escalations from your team.